Terms of Service
The terms that apply when you use our website, request service, or receive messages from us.
Last Updated: July 30, 2026
These Terms of Service ("Terms") govern your use of the website and services provided by Allstar Cooling and Heating Inc., doing business as All Star Cooling & Heating ("we," "us," or "our"), located at 429 N Bluff St., St. George, UT 84770. By using our website, submitting a form, booking an appointment, or receiving messages from us, you agree to these Terms.
Our Services
We provide residential and commercial HVAC services — including installation, repair, maintenance, and emergency service — throughout St. George, Washington, Santa Clara & Southern Utah. Requests submitted through this website are requests for service, not confirmed appointments. All appointments are confirmed by our office directly.
SMS Text Messaging Terms
Program Description
Allstar Cooling and Heating Inc. operates an SMS program for customers and prospective customers who request service from us. If you opt in, we may send you text messages including appointment confirmations, scheduling updates, technician dispatch and arrival notifications, service reminders, follow-ups about a request you submitted, and occasional service or maintenance offers.
Eligibility
You must be 18 years of age or older to use this SMS service.
How to Opt In
You may opt in to text messages by checking the SMS consent box on our Contact form or in our online booking widget, by providing written consent on a paper service form or estimate, or by verbally authorizing our staff to text you during a phone call or on-site visit. We only send text messages to numbers whose owners have expressly agreed to receive them.
Consent Is Not a Condition of Purchase
You are never required to agree to receive text messages in order to buy, book, or receive any product or service from us. Declining SMS will not affect the service you receive.
Message Frequency
Message frequency varies based on your service requests and appointments.
Message and Data Rates
Message and data rates may apply. These charges come from your mobile carrier and are your responsibility. Contact your carrier for details about your plan.
How to Opt Out (STOP)
You may cancel text messages at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and will not receive further texts from us unless you opt in again. You may also opt out by calling us at (435) 674-1490 or emailing allstarcooling435@gmail.com.
How to Get Help (HELP)
For help with our text messaging program, reply HELP to any message, call us at (435) 674-1490, or email allstarcooling435@gmail.com.
Supported Carriers and Delivery
Message delivery depends on your mobile carrier's network and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Privacy
Information you provide in connection with our SMS program is handled according to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Estimates, Pricing, and Payment
Pricing quoted on this website or by phone is an estimate until a technician has assessed the equipment and job conditions on site. Final pricing is provided in writing before work begins. Payment is due upon completion of work unless other arrangements have been made in writing.
Website Content
Content on this website is provided for general informational purposes and does not constitute a guarantee of results for any specific system or property. We make reasonable efforts to keep information accurate and current but do not warrant that it is error-free. All site content, including text, images, and our logo, is our property and may not be reproduced without permission.
Limitation of Liability
To the fullest extent permitted by law, Allstar Cooling and Heating Inc. is not liable for indirect, incidental, or consequential damages arising from your use of this website. Nothing in these Terms limits our obligations under any signed service agreement or warranty, or any liability that cannot be limited under applicable law.
Governing Law
These Terms are governed by the laws of the State of Utah, without regard to its conflict of law provisions.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted to this page, and we will update the "Last Updated" date above.
Contact Us
Questions about these Terms or our text messaging program:
- Business: Allstar Cooling and Heating Inc. (dba All Star Cooling & Heating)
- Phone: (435) 674-1490
- Email: allstarcooling435@gmail.com
- Address: 429 N Bluff St., St. George, UT 84770